Telemojo is configured to allow the use of any phone including the ones you might have around your home. To enable these phones to work with an IP based phone system you will need a analog telephone adapter which costs around $55.
You and your company can use just about any phone. You can use office phones, home phones, mobile phone (no app needed) and other existing phones using other services.
You need to be on a call to use this feature. Using this feature will transfer a call directly to a user’s voicemail box. Once on a call:
1. Dial *9 (star, 9) + 3-digit extension and #.
2. The call will go directly the the extension voicemail box and will not ring at the extension.
This feature is useful to use either when you know someone doesn’t want to be disturbed or you know someone isn’t around to answer their phone.
Call Park or Hold:
The nature of IP based phone systems doesn’t allow for the usual hold that people have gotten used to with traditional phone systems. The way we accommodate the hold function is with Call Park.
1. Press *7 and the system will give you a bin number starting with 7001.
2. To retrieve the call from any system phone dial the bin number
eg. 7001, Press ‘Dial’
After using this feature awhile you will realize you won’t need to wait for the automated system to give you the bin number although if your office is receiving high call volume then it is advised to wait for the specific bin number of the call you just parked. The bin numbers will range from 7001 to 7009 and beyond as needed.
You need to be on a call to use this feature. Once on a call:
1. Press *4 and wait for new dial-tone which you should hear immediately.
2. Dial 3 digit extension number
3. You can hang up to transfer the call or wait on the phone to give the user at the extension a warning about who is on the phone for them.